Customer Focus aims to provide insight and analysis into the customer service industry

DOES NOT USE EXTERNAL CONTENT; DOESN'T ACCEPT PRESS RELEASES. Background and Format: Customer Insight is a magazine for managers who are interested in using customer insight to improve business performance. Articles in Customer Insight cover customer surveys, wider market research and other ways of generating customer insight as well as case studies to show how companies use customer insight to improve customer loyalty, sales and profit. The magazine also lists relevant conferences and events. This is the in-house magazine for Customer Insight Partnership, so there is no editorial team as such. Audience and Readership: Customer Insight Magazine is suitable for customer service, customer experience, marketing and market research professionals as well as, Customer Insight Managers. Deadline: They do not work to strict deadlines, so will consider submissions at any time. Frequency: 2 issues per year Circulation: 6000 are printed. They also distribute digitally but have no metrics on how many people receive this title this way. Figure from publisher. Ad Rates: The magazine offers no advertising space. Other Information: Does not use external content, don't accept press releases  

Formerly known as Customer Inter@ction Solutions and edited for call center professionals providing coverage of how to run, maintain and expand customer contact centers most cost-effectively. Each issue reports on the fastest-growing teleservices companies and looks at the latest new products and technologies. The publication will evolve into TMC’S Customer Magazine in September 2012.

Designed for call center professionals providing coverage of how to run, maintain and expand customer contact centers most cost-effectively. Each issue reports on the fastest-growing teleservices companies, looks at the latest new products and technologies, provides information on e-sales and customer relationship management, presents powerful management techniques, suggests when and how to use outsourcing, and provides tips on selecting, motivating, training and compensating the right people.

Background and Format: CSM is the online journal & resource for Customer Service Managers & Professionals. Their readership is made of Customer service managers, directors, VPs, call center directors, senior management, educational institutions, customer service professionals, government departments, CRM directors, IT management, operational management, small business owners.

Provides information for executives on innovative strategies for building more profitable customer relationships. Also features research on customer value management, loyalty, and related customer strategies that create a long-term competitive advantage.

Geared towards marketing, sales and customer service managers and directors at corporations. Provides unique content to help mainstream business managers understand CRM. Looks at CRM from a business management perspective. Topics covered include CRM strategies, best practices, change management and customer loyalty. Offers feature articles, case studies, webcasts, an interactive forum, an event speaker board, a guru panel and an online store.

Covers issues related to customs law. Highlights topics ranging from trade agreements and legislation to news and current events. The fundamentals of working with bloggers are the same as with traditional journalists at traditional media outlets: respect their schedules; take time to read their material to learn their interests; and only contact them if/when they want to be contacted. You will also find that if a blogger is a journalist for another outlet(s), Cision tracks their contact preferences there as well.

This blog is hosted on blogs.roanoke.com. It features music news with a focus on the Roanoke, VA area. The fundamentals of working with bloggers are the same as with traditional journalists at traditional media outlets: respect their schedules; take time to read their material to learn their interests; and only contact them if/when they want to be contacted. You will also find that if a blogger is a journalist for another outlet(s), Cision tracks their contact preferences there as well. The outlet offers RSS (Really Simple Syndication).

Cut Bank Pioneer Press newspaper is published weekly for residents of Cut Bank, MT, and surrounding areas. The publication is a general interest newspaper covering local news, sports, weather, business, education, arts and entertainment, and other information of interest to the local community.